Customer Loyalty Representative Customer Service & Call Center - Boonton, NJ at Geebo

Customer Loyalty Representative

Company Summary DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 yearsOur business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America's First Smart Network(TM)Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobileDepartment Summary Our award-winning Inside Sales& Retention team successfully influences existing and future customer decision-making by selling the value of DISH's products and services using a consultative approachThis is 100% inbound new and existing customers - no cold calling! Job Duties and Responsibilities The Customer Loyalty Representative position provides incredible opportunities to develop sales skills and grow a long-term career at a company that generates over $17 billion in revenueDISH provides the training, development and tools to be successfulKey Responsibilities Successfully sell DISH and Boost products and services to new and existing customers Assess each customer's needs and offer the best value Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals Effectively manage time, open to learning new methods, and looking to advance as a sales contributor Build and maintain customer relationships Document customer information including demographic, billing, etcProvide excellent customer service, listen to the customer and ensure their satisfaction What's In It for You? Uncapped Commission and No Cold Calling, EverAt DISH, our Customer Loyalty Representatives handle 100% inbound callsWe give you the best tools, products, and services on the market to fast-track your careerIt's all part of how DISH sets you up for successCompensation $20.
50/hour base pay plus uncapped commissionTarget compensation is $68,000/year, with the potential to earn significantly more based on performanceTop performers make well over six figures annually! You'll also have the opportunity to promote two levels within your first year with commensurate title and hourly pay increaseYou'll also receive:
Paid training and ongoing development to maximize your career potential Medical, dental and vision insurance benefits Paid time off, 401(k) with company-matched funds, employee stock purchase plan and tuition reimbursement Complimentary DISH TV programming at your home, plus deeply discounted Sling TV, Boost Mobile and Boost Infinite plans Rewards and Recognition program offering food days, high-value prizes, elaborate trips, and so much more Skills, Experience and Requirements Excellent verbal, written and interpersonal communication skills High school diploma; college graduates preferred Pre-employment screen, which may include a drug test Must be able to work full-time, on-site in one of our Direct Sales facilities Must have open availability to work provided schedules Have a smartphone or other device with an active network connection Environment On-site location Desk position Full-time schedule provided post-offer - variable hours which include weekends and holidays Ability to bid on available work schedules based on performance, attendance and quality assurance Salary Ranges Compensation:
$20.
50/Hour Benefits We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here:
DISH BenefitsThe base pay range shown is a guidelineIndividual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work locationCandidates need to successfully complete a pre-employment screen, which may include a drug test and DMV checkThis will be posted for a minimum of 3 days or until the position is filled.
Recommended Skills Customer Service Customer Relationship Management Customer Satisfaction Merchandising Sales Interpersonal Skills Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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